Shipping policy
Key Information:
- Order Cut-Off Time: 4:00 PM EST
- Order Processing: 1-2 working days (Monday - Friday)
- Shipping Time: 4-6 working days (Monday - Friday)
- Free Delivery: Available on all orders within the United States.
Shipping Procedure
Once your order is placed, you will receive a confirmation email, indicating that we’ve begun processing your order. Processing typically takes 1-2 working days (Monday - Friday). After processing, your order will be dispatched, and you’ll receive an email with tracking details. You can expect your order within 4-6 working days (Monday - Friday).
Delivery costs
We are pleased to offer free delivery on all orders within the United States.
Delays
Delays can occasionally occur due to peak seasons, holidays, weather, or other circumstances. We kindly ask you to allow an additional 3 working days (Monday - Friday) before reaching out. If your order hasn’t arrived by then, please contact us at info@verolastore.com and we’ll investigate the issue.
Cancellations
If you need to cancel your order, you can do so by contacting us at info@verolastore.com. Please ensure you contact us as soon as possible, as we won’t be able to cancel your order once it has been processed.
Damaged or Incorrect Items
In the rare event that you receive damaged or incorrect items, we sincerely apologize for the inconvenience. Please take photos of the issue and send them to us at info@verolastore.com and we will promptly review your case and ensure you receive the correct, non-damaged item.
Do you have questions? Feel free to contact us.
Business Information
Verolastore is operated by AHIH Ecom LLC, a company registered in the United States.
Address:
30 N Gould St Ste R
Sheridan 82801 WY
Company number: 2024-001469317
DUNS number: 132550215
Email: info@verolastore.com
Phone number: +19175636537
Customer service hours:
Monday - Friday, 9:00 AM - 5:00 PM (EST)